Expedia = fraud. The horror: Expedia customer service staffers are poorly trained and their internal communications completely chaotic. I received 3 different figures for a reissue fee on a canceled flight. And on the basis of the first 2, I decided to cancel and changed all my plans. When I actually did cancel a week later it cost me far more than I was told. I spent 6 hrs. On the phone and never got anywhere. Expedia = fraud.