I booked a pet friendly hotel with Expedia and drove 5 hours to my destination. When I got there, the front desk clerk at the hotel told me they do not accommodate dogs and she have to cancel my reservation. I had a gut feeling after reserving this hotel with Expedia because my trip was originally purchased for Baltimore's Inner Harbor but after purchasing, I noticed they had two of the same hotel in the area, so, I google the address and to my surprise the hotel was not for the Inner Harbor, but it's outskirt. I called Expedia and was apologized to and transferred to a manager who NEVER picked up the phone. I decided I would leave the reservation as it was but was I disappointed on arrival! I will never use Expedia again for my travel services.