Ever since we moved to our new home our service has been horrible. First of all we were told in order to receive internet service we had to have a phone line. It was an extra $43. The more I asked around people told me I didn't need it. So we called the company to dispute the bill and ask about the horrible service. First, we didn't need the phone line. And second we didn't know we could Upgrade for faster internet. Lies, and deceit. Where we live we have no other internet option. Just sucks all around.