I recently purchased an item on eBay that shipped on 10/26/2015. On 10/31/15 it said it was out for delivery. 11/5/15 my package has still not been delivered. I emailed them and they gave me a bogus run around saying they needed all kinda name, address, phone number, what kind of box it was, they needed the part number serial number and manufacturer name. I gave them my tracking number. They said it wasn't enough. Smh. Then I give them whatever info I had about the package. They email me back and say, "We will contact you when we find your package." I hate FedEx with a passion. It shouldn't take 5 days to get a package that's out for delivery.