I had set up payment arrangements with Ferrellgas. After making several payments of 300.00 on a prepaid card, they told me I had two payments returned which never happened as I have my statements. And they were charging me 7.00 a gallon. Now, they have disconnected my propane which I use for heat/cooking.in Wisconsin, it is illegal for utilities to shut you off from Nov. 1st to April 15th. I contacted them and told them this and they said the law doesn't apply to them since propane is a commodity.