I rented a car through Rentalcars.com from FOX RENT A CAR Las Vegas last month. The drop off time I selected was 4 PM but the printout comes without AM or PM. Fox car rental pick up paper works shows 4 AM which I didn't notice. I returned the car by 3:50 PM. They charged me one day extra with penalty (52per day, the normal charge was 17.85 per day). The unfriendly customer service took a long time in the line to finish the paper works and that caused us to miss our returned flight from Las Vegas to Seattle. These unpleasant circumstances made a tremendous amount of stress, frustration and financial loss to our family including two little kids.

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