109 years after Frigidaire introduced the first electric refrigerator, it still can't hire competent engineers to design lasting parts. That is why the company, ever obsessed with cost cutting, designed a cheap, small, inadequate plastic connector to hold the spring—which holds the door lever—which clamps the microwave door closed. When the little fella breaks off, and why wouldn't it, you have to replace the entire door. Cost of door? $152.incompetent designers and managers.