First off the customer service was horrible. I called and asked when my mother flowers for her birthday we're going to be delivered. The lady told me that she needed my order number. I gave her my order number, she looked it up and she said the flowers were going to be delivered today before 5:30. I said no I requested the flowers to be delivered at 3 because she gets off work at 3 and the lady gave me a really bad attitude and was very unprofessional and told me that that's what I ordered and that it was next day delivery and that was all.