I decided to change my phone service from Frontier to Consumer Cellular. Frontier delayed releasing my number which I transferred for 10 days, despite saying it had done so. I spoke with representatives in three different states trying to get the number really released. Now I have received my last bill containing a $200 discontinuation fee, never mentioned in any of these conversations, never alluded to in any bill I received, and certainly when I began the service I never signed such a contract! The business number on the bill is busy, the website gives no information on contractual terms and conditions of service, and I expect that they anticipate that $200 isn't worth the bother of my fighting for my rights.