I've had this service for two years. Two years I never knew when of have internet. Always a problem. I could set my clock/calendar to it. I've recently moved and transferred my service. I thought, yeah this time will be better… Been here two weeks and the service is the same. Constant disconnects and down for hours. I called in tonight because it's down… Again. They say, unplug the modem for thirty seconds as usual. This never helps. But this time they want me to call back in two hours for a service ticket. Come on meeeaaannn… I have school work to do! Once again I'm at a loss. Probably go sit at McDonalds at 1am to finish my work. Oh, but wait, you're late on the bill this month? Yeah, as long as you're late on the service… Thanks, thanks a lot.