I am very disappointed, I placed an order in the Gamestop store on College Dr. B. R. LA 70806, on Monday 11/16/15, paid for 2 day delivery to ensure me that the item would be here before my grandson birthday on 11/20/15. Item was suppose to be delivered by Wednesday 11/18/15 no later than 11/19/15. Call customer service. I was told something total different from the STORE SUPERVISOR that took my order, customer service said it's 24 hour processing of the order.

Customer service told me that I would be receiving my item on Saturday 11/21/15, after my grandson birthday. Really!!! Ordered on 11/16/15, paid for 2 day delivered-schedule for delivery 11/18/15, item to arrive 11/21/15. This store should be sending out a gift card for disappointing me and my grandson on his birthday. A 9 year old just wouldn't understand why he does not have a gift on his birthday, after I paid extra for special delivery! All Gamestop fault. Employees should explain in detail shipping 2 days turn into 5 days. I will never order again from Gamestop stores.

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