Airport rental car on returning, agent found damage on top edge of car which I did not make. Car was only used sparingly and in no close quarters. Manager was called, but did not come in a reasonable time. Car was removed to be cleaned for next rental while waiting for manager. Wrote letters and email to Hertz, with no acknowledgement or response. I believe Hertz car wash did damage or prior renter. Left with no recourse but to pay since credit card on file. This charge could be a recurring charge to multiple renters.

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