I purchased a Hoover tumble dryer. Purchase price £199. I have been pleased with it. It dries everything fine. There are only two adults in my household, no children, so it has not had excessive use, but after just 17 months it broke down. The drum is very noisy, possibly the bearings have gone. SHOULD'NT THINGS LAST LONGER THAN THAT! I called Hoover to find out the call out cost. I knew the parts were still covered but the call out charge is not. The cost of calling out a engineer is basically the same cost as buying a new tumble dryer. I did say this to person I spoke to. He just said sorry I cant help you. I will not buy a hoover product again!!!