HSN also blocked my account, which I had for years, because my roommate ordered something & didn't pay for it. I had no idea until I tried to order something & saw my account was blocked & they would not remove it until the balance was paid. So I said whatever! Not paying for his mess, so here's all you have to do to get around this. Have a friend or family member purchase what you want, pay them and when it arrives at their home, just go and pick it up. Blocked situation solved!