Simply the worst customer service experience I've ever had. As it turns out, satellite internet is far inferior to wired internet. I had problems with the service immediately and got little help from Hughesnet customer service upon cancelling the service. After a number of unsuccessful attempts to fix the problem, I was charged an early termination fee and an equipment charge for not climbing on the roof to retrieve the radio transmitter. DO NOT USE HUGHESNET – and avoid satellite internet if at all possible.
