We bought Hughes.net when we moved to a rural area where our cable co, that we had been with for 16 years, was not available. I was desperate and did not do research first. They claim high speed, but it is nowhere close and they admit that constantly on the phone and while they are trying to fix it – sad, false advertising! Then we had a tech out twice because it was so pathetic and they still made us pay the early termination fee. Horrible customer care, they should be ashamed of themselves. I feel like we have been stolen from.