The paper mail they send you every month is incredible. I think they have sent me a whole quadrant of the Amazon Rain Forest. And they send you calendars too and massive directories. It's as if they don't think their users know how to use the internet. I wish there was a paperless option. It's horrible, as if there isn't enough junk mail already. And they print your details on every page so you have to shred it all. I am so sick of all the papers. Let's be a little kinder to the planet and stop with all the junk mail.