We have had Humana for the past year. I have dealt with many (10 plus) reps who don't know what they are doing. We moved and were first told we got a discount on our premium. Then a month later we were told we were being dropped because we moved. They extended our coverage because of their mistake. Just today I contacted them and was told we are being cancelled tomorrow. The "home office" decided not to honor their representatives agreement with us even after they took payment for coverage this month. I have one day to get new coverage! Ughhh!