I have been locked out of Intuit and Payroll online for the last 4 days. Been in a telephone with "customer services" for at least 2 hours every one of the 4 days, gave me all kind of excuses for what I cannot access the account. Today I was told I need to have a new e-mail address (not from Time Warner because they do not support anymore Time Warner), beside that I had to send all my information and a copy of my driver license (by the way according with them I could not access yesterday the account because my DL was expired, even that I renewed it 8 months ago).
I cannot process payroll, or my bookkeeping, and now "customer services" told me I have to wait another 3 to 4 hours, has been an aggravation all the way. I would not recommend it at all, look for another system. I am going to do it. As of right now still cannot access, even that I had to change e-mail, re-send identifications, and give all kind of security info. Bad, do not buy it.