I am so distraught to say the least to my visit to Jimmy John's today (11/6/15). As I'm walking away with my purchase Carly at the Leesburg Va Jimmy John's yelled from behind the counter in a nasty voice "you need to put those napkins back!". I was schock and appalled by her mannerisms and told her no I paid for my food and napkins comes with my order! She was relentless and kept telling me to return her napkins! I refused and she threatened to call the police on me! I have had it with her ugly behavior and the lack of her customer service skills so I left! Mark my words I will never give Jimmy Johns a penny out of my pocket after this incident!