My wife told me about Kitchen Charm. She really liked their pots and pans, and we liked their reviews. We were given a money back guarantee because we really couldn’t afford them, but there isn’t. I tried cooking with them, but I couldn’t. I can cook with regular pots and pans, though. On the upside, I like the feel of their cookware and how heavy they are. I think they’re good quality. The man we spoke to said that there was a 90-day return thing, and so I agreed to try them. But he lied to us and also to the other people who he talked to about it. We got them, I cooked with them, and I followed the little book. The first time I used their cookware, I never went above medium heat because that’s what it said in the book. It also said that they wipe clean, but they didn’t.