I have purchased many KitchenAid appliances over the years and for the most part have been happy. Until my oven went dead and blew the fuse on the self cleaning oven function. I have never used this before and had I read the reviews online, would have never used it to clean my oven. Unfortunately for me (according to KitchenAid) it has been just over two years and they will not fix the problem. The online chat person said this is not a common problem. It is obviously a problem and they do not want to stand by their defective product. I will never buy a KitchenAid appliance again!