I was trying to place an order on kohls.com, charging my Kohl's credit card. Kohl's claims that my card has a password restriction on it and that I needed to give them the password before the charge could be made. I didn't put a password on this account. I missed the last day I could use my discount code because I didn't know the code and the only way I can take the password they assigned to my account is to go to the store with my card and two forms of identification. They were so unhelpful, passing me to three reps over the course of an hour. What a total waste of time dealing with this store. They certainly are not customer service oriented.

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