I purchased the James power sofa and Love Seat about 5 months ago. After waiting 10 weeks for delivery, they arrived and were in horrible condition. The sofa had gaps between each section that were about 3 inches. Both the Sofa and Love seat recliners made so much noise that you would easily believe that they were 20 year old couches. The fabric on each section of the sofa/love seat didn't line up. They were horrible and looked like something that was purchased used from a classified. After two service calls and multiple parts being replaced, I now have to wait 5 business days for the technical team to "review" my case. What a joke. La-z-boy quality and service is horrible. Do yourself a favor and stay away.
