Got an lg g4 in September. 3 weeks later it was having operating issues and over heating issues. Took it to sprint hot a replacement. Less than a week later it overheated so much it melted the charging cord and burned my wifes hand. The cord is now stuck in the phone. Sprint won't even open it or look at it. Wont honor the warranty. This was an equipment malfunction. We need for our business. Need a replacement immediately. Thankyou for a prompt response. And quick resolution. William henkel.