I have top load LG smart drum – worst washer ever. UE ERROR CODE unbalanced load. Takes all day to do 2 loads because machine has to be babysat – it continually fills with water to balance load. Also it does not clean clothes well. The technician said it does not clean clothes well because I have well water (it is filtered and very clean water) and said that this washer would not work unless I did very large loads. He said 5 towels at one time not enough. Also LG will not do anything about it unless it is deemed un-repairable. Their technicians are trained with a list of excuses not to deem un-repairable as you can see above. I offer LG the machine back for free if they put it in a LG executive's home – to see if they could use it properly. They said no.