I did not receive the Sunday Times on 11/8/2015 and the paper for the previous did not arrive until I called the problem in. The paper last Sunday did arrive approx. 2 hrs. Later. I called the customer service three times on Sunday ll/8/2015 and got several different answers ranging from the paper might come the next day, the paper will be delivered later Sunday and nothing has happened. I called again today, Monday, 11/9/2015 and finally found a number to speak with a real person. They told me the paper would be delivered on Tuesday. I'm not counting on this really happening. What lousy customer service.