The used car department is the worst in customer service and sales. It took them 1.5 hours to find the car, then they could not find the keys. Turns out an employee was driving it and put an extra 5,000 miles on the car. It also smelled like fresh cigarette smoke. Then they proceeded to tell us that they could not lower the price on the car very much ($500) even though it had 5,000 more miles than advertised. Talked to CJ the manager about what they could do and he said that they could not lower the price any further. Then I asked him why did he allow an employee to put 5,000 more miles then? He had no real answer. DO NOT BUY A USED CAR FROM HERE! Kudos to Bud the salesman, he tried his best but management was not customer focused at all.
