I had an earlier dispute with unauthorized charges to my acct.in the way of $350.00 dollars. When it was brought to my attention, you (Merrick) went through the proper channels and obviously found the fraud. Out of the $350.00 dollars of bogus charges you found your way clear to refund me $310.00 dollars. When I called to inquire, I was told the case was still open, it has been months since then, and I was wondering if I was going to be credited the $40.00 dollars still out with that bogus charge. I was told I wouldn't have to pay for fraud, thank you, however, I'm still waiting for the full amount refunded.