We love our carpet that we purchase for our Family Room (one year ago), very soft! We also had to buy a Hoover wind tunnel from target which is working good. However strands of carpet are coming out, I would guess about 3 or so strands come lose per week within 44 square yards, I don't think this is normal?!?! Besides the strands of carpeting coming out we really like the soft carpet (i tried uploading a picture but it would not let me upload the image).

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