I did sign up for a rather long contract but when it ended on 2/15, I will still being charged monthly for the service. I called only to be told it went to month/month after that and that could not be cancelled without a 30 day written notice. Even after I called them to let them know I sold that house in Oct 30,2015; I got a call stating that a panic button had been hit. I reminded them that the house had been sold and I no long lived there. I will mail one more cancellation notice to this company, since a phone call does not pass on the information. But I will NEVER recommend this company to another neighbor ever again.