The obese front desk man smelled so bad. I had to hold my breath when approaching the desk. He also couldn't preform his job. Customers had to retrieve the paperwork from the printer. I asked for them to check the battery and that was not done. The repair man informed me that my vehicle would need to have the A-frame replaced soon. I took my car to the dealer and they said the A-frame was fine. Monro is the nothing but a rip off. They are only good for an oil change.