I called and ask for a receipt for my premium payment that I had paid up to date. I was told by an unqualified rep that the company does not give receipts either by paper or by email. This boggles my mind! When you pay for anything in this economy you always get a receipt after you pay for something. I have to depend on their word that my policy was paid. Then I was told that I missed my August payment which I know I didn't. But if I did, my policy would have been cancelled. Then why are they still accepting my premium payments? There was no written or oral conversation to let me know this. When creating this account to write a review, it states I have been a member since this month, 11/2015! Horrible insurance company!

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