MyCleanPC did a great job with fixing my PC. Twenty minutes after I signed up, my PC worked Great! The very next day, my PC shut down and would not turn on. To this day, I have not been able to retrieve content (photos and documents) from my computer. The absolute best part, MyCleanPC has been charging me a recurring $19.99 a month since I signed up. Even better than that, I can't seem to get someone on the phone that will stop charging my card every month. My recommendation to you, don't use MyCleanPC. It's cheaper to burn your computer to the ground and buy a new one.