I am set up for automatic, fixed payments with Nicor. However last month Nicor took an additional $724. I discovered this when my debit card was declined at a store. Nicor admitted their mistake but said I would have to wait ten days to get money back. This was a huge problem because this was money allocated for mortgage. It's been over ten days and not only did they not return my money, they are helping themselves to it. My latest statement shows a credit balance of a little over $500 and they took $200 for current bill. This bill isn't due until the end of the month. I need my money back to pay my bills due the 15th.

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