24/7 7 days a week customer support but they couldn't cancel my order before it shipped and there is no way online to cancel an order that has been placed (and not even processed yet).

My option is to return the item on my own dollar to receive a refund within *TWO* billing cycles. The item I ordered was $20 so now I have to pay ~$5 to ship it back, and wait two months for a refund? Forget it Nintendo.

Nintendo you are years behind every company in every area. This isn't the 1980's why can't I have a button to cancel orders, why is it so difficult to transfer data between systems, why do you continuously do things backwards and make everything difficult.

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