I have always gotten great customer service for the Oki printers in our office. We have several dot matrix printers that are 20-30 years old and I can still call and get technical support. We also have server laser jet printers and I have gotten excellent customer service for those. When available, I will always buy Oki products. I don't have to worry about getting a "We no longer support this product" or a "Your 60-day warranty period ended three days ago so now you have to pay for customer service" (Hey, Hewlett Packard – those comments are directed at you)
