I made a reservation with Orbitz, it was one of their recommended hotels. During my stay I was subjected to a gang related drive by shooting. Orbitz take no responsibility. When speaking with the police sergeant he stated that violence occurs here regularly. When I spoke to the customer relations department at Orbitz, they said "too bad you can only get $5" for a hotel that has to be booked through them within the next year. I find this practice to be appalling and I would encourage anyone considering using Orbitz to use another service.