I ordered a pizza online and accidentally left it marked for carryout when I meant it for delivery. I caught my mistake 5 minutes later and called the place. The man who picked up the phone was very rude and unprofessional. I explained what happened then asked him to change it to delivery and he sighed very loudly over the phone. An awkward paused ensued and for one minute he did not say a word. All I could hear was him breathing and whispered swearing over the phone. Finally he asked for my credit card and got it fixed. Pizza was great but dear God your employees need customer service skills. I've worked food service for 2 years and I would never treat anyone like this. Ever.
