I was recently charged a $497 deposit by Delmarva Power. I called and was told I had received 2 shut off notices within a Rolling 12 month period so they billed me. I never agreed to this deposit program and was not even aware of this practice. I am still confused why they would need a deposit if they are the only company I can go through for electric delivery or how they determine when to give me my money back. My husband called and was told 6 months. I was told I get it back in a year but if I can't change companies. I don't understand the point of it. Also if I had difficulty paying a regular electric bill how is adding $497 to one bill going to help me pay and I was given a shut off notice the following month because I refused to pay the additional deposit and fees they billed for lateness.

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