I ordered pizza, wings & bread sticks from Unit # 004511,6203 Belmont road, chesterfield, Va store which is about 5 minutes from my home. I placed an order on line at 1:14pm today, for 5:30pm today. It got to 5:45pm & no pizza. So I called the store & the girl tried telling me I placed my order at 4:30 pm, but I have an e-mail saying when I placed the order & when it should be delivered. Then she admitted she was not sure what was going on, sat on phone for about 5 minutes with her, then she tells me the delivery person has it & should be here shortly. So at 6pm they finally got here. I will not go back to this location as this is the 3rd time I have had issues with this store, weather it be pick up or delivery. I just don't like being corrected what time I placed it when I have the information right in front of me saying 1:14 pm & not 4:30 pm. As I know what time I placed it & here's a copy of the e-mail they sent to me today. Thank you for your Pizza Hut order
Thanks, Deedee. Your order will be delivered on
NOVEMBER 12,5:30 PM