Saturday night I called Pizza Hut in willis, texas. The person that answered spoke broken English and was very hard to understand. I asked her i had reached the Pizza Hut on hwy 1097 in willis. She said it was. After several tries she finally got the order correct and told me it would be ready in 15 minutes. When I got to Pizza Hut they had no record of my order and told me that the call routed to a call center. I proceeded to go ahead and order my order only to be told it would be more money. By that time I told them forget it I would go somewhere else. And I went to another pizza place. An hour and a half later I get a call from liberty tx that my pizza was ready. Liberty is at least an hour and a half from willis. The whole thing was unacceptable. I live in huntsville tx and was at my daughters house last night. I have never had any issues with the Pizza Hut in huntsville

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