To Whom It May Concern,
Very unhappy with the Janesville Planet Fitness representatives professionalism. I have been a member for the past few years since the Janesville Planet Fitness opened.
Recently the customer service and professionalism has been horrible. I am also a business owner and I thought that the Owner/Company would like to hear this information. The representatives are usually all behind the counter talking and very unfriendly. Almost like you are bothering their personal conversations.
Hope changes are made or myself and others will leave to go to another facility to workout.

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