Ordered 2 anywhere chairs for my grandchildren 3 weeks ago, nothing arrived 2 week. Called up to find out when I should be getting them. Was told another 4/5 business days – that was week ago. Then the customer service rep told me I can wait for them or cancel the order, she was too busy eating to worry about my order. Orders that keep her in her job. Never buy from Pottery Barn with hire prices but customer worse than Wal-Mart without Wal-Mart prices. Btw… No update communicated from Pottery Barn at all. Disgusting and disappointed.