I was supposed to be receiving free prepaid gratuities on my cruise. I went back & forth for 3 days straight with the cruise line & Priceline while on my cruise. Priceline told me to have the grats removed from my account which I did but guest services told me that I would be responsible for paying them out of my own pocket. So I paid $250 out of my own pocket to my room stewardess, waiter & hostess. I figured it wasn't fair that they wouldn't get paid due to Priceline's negligence. Now I'm still waiting for a answer from Priceline for reimbursement. I am going to see a lawyer if they don't make it right and sue them for the money plus ruining my cruise and frustration.