I called to question why my bill increased when I was hardly at home for the past 2 months. The man I spoke to, who I think is the only Customer Service person they have as any time I called previously, I always got him. He is just obnoxious and rude, and you can't get any satisfaction out of him. His answer that there were a few more days in this billing cycle does not justify the amount of the increase. The more I questioned him, the quieter he got. Very frustrating… No Customer Service skills with this monopoly!!!