It was extremely useful and easy to use. It was a Very user friendly interface. The website was super easy to navigate, especially since it had had a mobile friendly website, which made accessing my account on the go easier on me. Refinancing my loan was a breeze. They had good, and super fast customer service. The Friendly staff that makes the hard work easy for you was of course a plus. It was stress free in a stressful situation. I of course would recommend to everyone else. Great rates, and it made refinancing easy. Thank you very much for all your help Quicken Loans. I always also really like that you can view new other homes for sale online. It really helps with planning for the future if I ever want to upgrade. Thanks again.