The online portion was the factor that attracted us to Quicken Loans. It was simple and easy, and didn't require phone calls or a face to face meeting. That is something I appreciate. I wish the site had a feature that compared rates for loans with some of the top companies in the business. That would make consumers more confident they are getting the best rate out there, especially when people are nervous to use Quicken Loans over an established more reputable company.

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