In August of 2015 i experienced a form of racism by security manager Bryan Costello at the Valley Forge Radisson in PA. I contacted and emailed customer service and never got a response. I also found out the report I filed the night of the incident was not entered into the system. He manager who took my report and Bryan I later found out are friends so it was never reported. I left the hot and stayed at a competing hotel chain as a result. I will never stay there again and every organization that I come in contact with that is thinking of hosting there i will be sure to let them know how unprofessionally i was treated and handled.
