I bought a rca double audio player with video game on one, one of them does not work keeps freezing up and stopping over and over I try ed to take it back to walmart where I purchased even though I have receipt I was 5 days passed return policy they tell me to go though rca it's not there problem well I look you up to report this problem and I can not actually talk to some nor could I access the site to report a problem with out having a account I do feel that I spent a enough money on a product to have it work properly let alone be able to actually talk to someone about it